Quality Policy of Waste & Water

At Waste & Water, quality is not just a priority — it is a commitment, a philosophy, and a daily practice at every level of our organization.

As a company specialized in water and liquid effluent treatment solutions, we are committed to delivering high-quality products and services, aiming for complete customer satisfaction and continuous performance improvement.

Objectives of Our Quality Policy

• Provide innovative, reliable, and safe treatment solutions
• Ensure compliance with legal, normative (ISO), and client-specific requirements
• Anticipate risks related to quality and operations
• Continuously strengthen the skills and capabilities of our personnel
• Promote a culture of continuous improvement and transparency

Implementation

The quality policy is implemented through:

• The deployment of a Quality Management System compliant with ISO 9001:2015
• Regular monitoring and evaluation of quality indicators
• Conducting internal audits and periodic reviews
• The active involvement of all personnel in the improvement process
• Compliance with technical and regulatory specifications for every project or product

For Us, Quality Means:

• Total customer satisfaction
• Flawless technical execution of projects and deliveries
• Zero non-conformities in DAF units, containers, dosing systems, or filters
• Traceability of materials and strict documentation of processes
• Fast and efficient after-sales support

Our Commitment

The management of Waste & Water:

• Ensures that the quality policy is understood and applied by all staff
• Is committed to the regular review and updating of quality objectives
• Invests in equipment, software, training, and infrastructure
• Strengthens relationships of trust with clients, partners, and suppliers